Designing with AI for Business Mission Critical Solutions

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OVERVIEW

UX India is a premier event that unites thought leaders, designers, and innovators to explore the latest trends and advancements in user experience design. This year’s event focused on the intersection of UX and emerging technologies, offering valuable insights and practical knowledge aimed at enhancing user experiences.

SESSION FOCUS

Leveraging AppliedAI for Mission-Critical Decisions:
At UX India 24, our session highlighted how AppliedAI can transform strategic decision-making. We covered:

  • The Current State of AI in Enterprises: How organizations are adopting AI and the challenges they face in scaling and integrating it effectively.
  • Real-World Applications: Practical examples from various industries where AppliedAI has optimized workflows and enhanced decision-making.
  • Transformational Impact: The tangible benefits of AI in driving operational efficiency, improving business outcomes, and fostering more resilient, agile enterprises.

    • Top Takeaways

    Insights That Matter

    The True Power of AI Lies in Human Collaboration

    The world is on the brink of a major shift, with AI emerging as an indispensable force in shaping the future of business decision-making. The core insight is clear: while AI’s potential is limitless, its true power is realized when it complements, rather than replaces, human intuition and creativity.

    Challenges with AI: Issues like usability, transparency, and the difficulty of inspecting AI decisions continue to pose significant obstacles. Without trust in AI outcomes, its vast potential remains underutilized.

     

    AI as an Enhancer, Not a Standalone Solution: AI functions best when it’s used as a tool to enhance current processes, rather than as a product in itself. It boosts decision-making and operational efficiency but shouldn’t be seen as the ultimate solution.

     

    Scaling AI Across Organizations: Many companies face difficulties in scaling AI initiatives across their operations and integrating AI seamlessly into their existing systems. Addressing these issues is key to unlocking the true potential of AI.

    Real-World Impact: Applied AI is already transforming industries by improving workflows, enhancing decision-making, and enabling faster, better outcomes for businesses.

    SUMMARY

    Closing Reflections from Sumin

    The world is on the cusp of a major shift, with AI becoming an indispensable force in shaping the future of business decision-making.

    At UX India 2024, our session on “Leveraging Applied AI for Mission-Critical Decisions” offered a deep dive into how AppliedAI is revolutionizing enterprises. The key takeaway was clear: while AI’s potential is limitless, its true power shines when it complements, rather than replaces, human intuition and creativity.
    One of the highlights of our presentation was the use of humor and storytelling, which helped us simplify complex concepts and connect with the audience on a deeper level. Weaving Bollywood references and relatable analogies into the discussion made the session engaging and accessible for a diverse crowd. This approach not only sparked enthusiastic interaction during the session but also led to an overwhelming response afterward, with many attendees reaching out on social platforms. The excitement and shout-outs reaffirmed our belief that we are leveraging AI in the right manner—mindfully and with a human-centered focus.

    At Copods, we view AI not as the ultimate solution, but as a powerful feature that enhances processes, making them more intelligent, efficient, and responsive. It’s a partner in our design process, helping us craft the experiences of tomorrow. Our mission is to apply AI in ways that amplify human strengths, enabling businesses to better adapt to change, enhance decision-making, and achieve operational excellence.


    This is not just the future—it’s the present. We are honored to have shared our insights with the UX India community. As we move forward, we invite you to join us on this exciting journey, where AI and human ingenuity come together to shape a smarter, more connected world.

    Sumin Shah

    UX HEAD & CO-FOUNDER @Copods

    Feedback That Inspires

    Shivendu Verma

    Lead Experience Designer
    @Wongdoddy - Infosys | SPA Delhi

    Sumin Shah’s integration of storytelling, using iconic scenes from Mr. India, added a delightful dose of of humor to the mix.”

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    Rahul Saxena

    Senior experience designer II
    @ HCL Software

    Sumin Shah’s and Sooraj Ramachandran : Leverage AI for Mission Critical Decisions in Business”- a fascinating look at how AI can empower business.”

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    Pratik Chopade

    SLead Experience Designer
    @Wongdoddy, Infosys

    “Special shoutout to Sachin Behere, Peyush Agarwal, Rohan Sridhar, Itamar Medieros, Barry Fiske, Richard Dalton, Alex Curtis, Alipat Ballav, Jon Deragon, Tyler King, Ronak Barhanpurkar, Sumin Shah , Sooraj Ramachandran for their incredible insights.”

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